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Terms of service

Effective Date: June 18, 2026

Terms of Service

1. Introduction

Welcome to CookingAppliancesDirect.com, owned and operated by WMI International LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a legally binding agreement.

If you use our Services on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Information

You may be required to create an account to access certain features of our Services. You agree to provide accurate, current, and complete information and to keep your information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.

4. Orders and Payment

4.1 Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse service at our sole discretion.

4.2 Pricing

Prices, specifications, product descriptions, and availability are subject to change without notice. We reserve the right to correct pricing errors, typographical errors, product description errors, and other inaccuracies at any time.

4.3 Payment Terms

We accept approved payment methods displayed at checkout. By submitting payment information, you represent that you are authorized to use the selected payment method and that all billing information provided is accurate and complete.

Payments are processed securely through third-party payment providers, including Shopify Payments and other authorized processors.

4.4 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing or specification errors

  • Supplier discontinuation

  • Shipping restrictions

  • Suspected fraud or unauthorized transactions

  • Errors in customer-provided information

If your order is canceled after payment has been processed, we will issue an appropriate refund.

5. Custom-Built and Made-to-Order Products

Many products sold on CookingAppliancesDirect.com are custom-built, handcrafted, or manufactured to order.

By placing an order for a custom-built or made-to-order product, you acknowledge and agree that:

  • Production may begin shortly after an order is placed.

  • Lead times are estimates and are not guaranteed.

  • Orders may not be canceled, modified, returned, or refunded once production has begun, except as required by law.

  • Product finishes, materials, and handcrafted characteristics may vary slightly from product images.

Please review product pages carefully before placing your order.

6. Shipping and Delivery

Please review our Shipping Policy for complete information regarding shipping, delivery, and transit times.

6.1 Risk of Loss

Ownership and risk of loss pass to the customer when the product is delivered to the carrier.

6.2 Delivery Inspection

Customers are responsible for inspecting shipments upon delivery.

Visible freight damage should be noted with the carrier at the time of delivery. Concealed damage must be reported to us promptly after delivery. Failure to timely report shipping damage may affect our ability to assist with freight claims.

7. Returns and Refunds

Please review our Return and Refund Policy for complete details regarding returns, exchanges, cancellations, and refunds.

8. Product Information and Installation

We strive to provide accurate product information; however, manufacturers may update specifications, dimensions, finishes, features, and availability without notice.

We do not guarantee that all product descriptions, specifications, pricing, images, or other content are accurate, complete, current, or error-free.

Customers are responsible for verifying:

  • Product dimensions

  • Utility requirements

  • Fuel type compatibility

  • Installation requirements

  • Local building codes

  • Permit requirements

Professional installation is recommended where applicable.

9. Intellectual Property

All content on the Website, including text, graphics, logos, images, product descriptions, software, and other materials, is owned by WMI International LLC, its licensors, or content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, sell, or exploit any content without our prior written consent.

10. User Content

If you submit reviews, comments, photographs, or other content to our Website, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, publish, and display such content in connection with our business operations.

You agree not to submit content that:

  • Violates any law

  • Infringes upon intellectual property rights

  • Contains harmful, abusive, defamatory, or fraudulent material

  • Contains malicious software or code

11. Prohibited Activities

You agree not to:

  • Use the Website for unlawful purposes

  • Attempt unauthorized access to our systems

  • Interfere with Website operations

  • Introduce viruses or malicious code

  • Scrape, copy, or reproduce Website content without authorization

  • Engage in fraudulent or deceptive activities

12. Electronic Communications

By using our Services, creating an account, or placing an order, you consent to receive electronic communications from us regarding orders, customer service matters, shipping updates, returns, and other transactional communications.

Marketing communications are subject to applicable laws and customer consent requirements.

13. Disclaimer of Warranties

THE SERVICES AND WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WMI INTERNATIONAL LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WMI INTERNATIONAL LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, PRODUCTS, OR SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

15. Indemnification

You agree to defend, indemnify, and hold harmless WMI International LLC, its affiliates, officers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses arising out of:

  • Your use of the Services

  • Your violation of these Terms

  • Your violation of any law or third-party rights

16. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Severe weather

  • Supply chain disruptions

  • Labor shortages

  • Freight carrier delays

  • Government actions

  • Utility interruptions

  • Acts of war or terrorism

  • Public health emergencies

17. Termination

We reserve the right to suspend or terminate access to the Website or Services at any time, with or without notice, if we believe a user has violated these Terms or engaged in unlawful conduct.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

19. Dispute Resolution

Informal Resolution

Before initiating legal action, both parties agree to attempt to resolve disputes informally by contacting us at support@cookingappliancesdirect.com.

Binding Arbitration

If a dispute cannot be resolved informally, it shall be resolved through binding arbitration administered by the American Arbitration Association.

The arbitration shall take place in Hillsborough County, Florida.

Class Action Waiver

You agree that any dispute shall be resolved on an individual basis and not as part of a class action, consolidated action, or representative proceeding.

Small Claims Exception

Either party may bring qualifying claims in small claims court.

Intellectual Property Exception

Either party may seek injunctive or equitable relief for intellectual property infringement or misuse.

20. Third-Party Websites

Our Website may contain links to third-party websites. We do not control or endorse such websites and are not responsible for their content, products, services, or privacy practices.

21. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

22. Miscellaneous

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between you and WMI International LLC regarding the Services.

Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

23. Contact Information

WMI International LLC
CookingAppliancesDirect.com
8270 Woodland Center Blvd.
Tampa, FL 33614
United States

Email: support@cookingappliancesdirect.com

Phone: (813) 680-2262